Prepaid Orders:- Prepaid orders are being shipped and new prepaid orders are also being accepted by us. Online payments can be made through Credit/Debit Cards, Net Banking, UPI and Paytm Number.
Delivery Time:- It may take 7 to 14 days for your ordered products to get deliver due to non availability of airlines services.
With Warmest Regards,
Team www.wowbeautyindia.com
Further Information
What should I do if I cannot track my order
Once your parcel has been dispatched, an email containing your parcel information is sent to you automatically
If you find some problem in viewing any information regarding your order, you are recommended to contact us for the same so we can follow up your order.
What happens if I am not available to receive my parcel?
If you are not present when our courier attempts to deliver your parcel, our courier partner makes attempts to reach you via a phone call and SMS. Please ensure that you take calls from our courier partner to facilitate delivery of your package. A second attempt will automatically be made within 24 hours. After the second attempt, our courier will hold on to your parcel for 3 days awaiting further instructions from the recipient before returning your parcel to wowbeautyindia.com.
When the parcel is returned back to us you will automatically receive an email asking if you need to resend the parcel. The parcel will be hold by us at Order Processing Unit for a week After email e sent to you. If there is no revert or information form your side, then the order will be cancelled.
Also the shipment cost if resending the parcel will be borne by customer
What should I do if I receive a damaged parcel?
When you receive a damaged parcel you can just refuse to accept it.
All parcels are guaranteed to be in perfect condition when they are dispatched from our Order Processing Centre, complete with security tape that should be visible and intact.
If you refuse your parcel, please let us know via an email to sales@wowbeautyindia.com
Return and Refund Policy
We at wowbeautyindia.com work for highest standard of customer satisfaction. So, to achieve that we have a ‘no nonsense return policy’.
We do what we say. All you need to do is just inform us about the products that you want to return in 48 hours after receiving the order on info@wowbeautyindia.com or Sales@wowbeautyindia.com .
Can I return a part or all items from my order?
Yes, but you can call us and tell why you return a part or all of the items from an order of multiple items.
How do I returned the product?
Please call us for any return the product or visit below address with the original invoice
Wow Enterprises
#365, Basant Avenue, Near SBI Bank,
Urban Estate Dugri, Ludhiana, Punjab 141013
# Shipping charges of order: -
Shipping Charges are non-refundable charges, so these would not be included in refund value.
How do I returned the product?
To return the product you can mail us at info@wowbeautyindia.com or call at 9356124365. The courier charges for returning the product will be paid by the customer.
If you are still not refunded?
Please mail at info@wowbeautyindia.com or call at 9356124365 from Monday to Friday between 9 a.m. to 8 p.m.
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